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FAQ


ARE ALL ITEMS IN THE STORE OWNED BY ANTIOCH HUB?

It used to be! Starting 2017, we felt the call to be more than just a ministry resource store.

We wanted our store to reflect the Antioch culture of partnership and being a hub for other five-fold ministries to bless the body of Christ. Therefore, our store is now host to carefully curated vendors and products that we know will be a huge blessing to you! These ministries will also be blessed as profit from purchases go back to them to help fund their Kingdom work.

 

WHAT DOES ANTIOCH HUB DO WITH THE MONEY COLLECTED FROM TITHES, EVENTS, PRODUCTS, ETC?

All monies collected to Antioch Hub - be it in donations, fees, or purchases - are used for Kingdom works in-and-outside of Singapore. 

Much of our ministry - the Antioch Alliance for building cities, pastoring, teaching, mentoring, ministering & giving to the poor, restoring the broken, reaching to unreached people groups, going into the 7 mountains - is done completely without charge. Monies collected go to fund these works. While we do charge for seminars & schools, we do sponsor those who've been called by God and require financial assistance.

Funds are one hundred percent accounted for in a monthly corporate record, and will be audited yearly by an external accountant.

 

HOW DOES THE REWARD PROGRAM WORK?

Great question! We're excited about this program and believe you'll be blessed by it. Read all the details here.

 

WHAT IS YOUR RETURN POLICY?

All of our orders are non-refundable unless your items arrive damaged or we accidentally sent you the wrong item.

 

DO YOU GIFT WRAP ORDERS?

Orders are not available for gift wrapping. However, we package every order with a little extra flair and sparkle, so not to worry! Your order will be like a party in a box.

 

DO YOU SHIP INTERNATIONALLY?

Yes we do!

 

CAN YOU SHIP TO TWO DIFFERENT ADDRESSES?

Unfortunately, we can't ship to two separate addresses. It's confusing for our shipping system and we lose money on packaging + shipping. If you'd like an order to go to two different addresses, please place two different orders.

HOW MUCH DOES SHIPPING COST?

All orders are sent via registered mail. Shipping is based on weight. Enter your postal code at checkout to calculate estimate shipping costs.

There is also a self-collection option available for Singapore orders so you save on shipping!

FREE local courier for orders above $85

FREE international shipping for orders above $250

 

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

We're committed to getting your order to you as soon as possible (because we know how much you want it!).

We pack & ship all orders with care. As soon as you place your order, it goes on our production list. Give us 1 week to process your order, package it up with love (we pray over each item that's being sent out) and send it on its journey to you.

For domestic orders, please allow 7-10 days for arrival. For international orders, please allow 15-25 days for arrival.